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"100 years of combined experience in the automotive industry"
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Your Neighborhood Full Service Repair Facility
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Fleet Service on Cars & Truck Repair
December 13, 2020
When you head to the doctor, you probably have it in your mind what you're going to say about why you don't feel good. That way your doctor can use that information to diagnose your problem. You might want to think of that same approach when you take your vehicle in for a repair.
Experts say what will help the service advisor most is for you to bring in some well-organized descriptions about your vehicle's issues. You might even want to write them down so you don't forget. Is there an unusual smell? What does it smell like? Does the problem happen first thing after starting out? If there's an odd sound you hear, is it dependent on speed? Does it change when you turn a corner?
Keep your expectations realistic. Some conditions may take a long time to diagnose and repair. If you go thinking you'll be in and out in no time, you might be disappointed when you're told there are other customers ahead of you and you may have to come back tomorrow. If you can make alternate plans to have someone pick you up and take you back when the vehicle is finished, that way you won't feel like you've wasted your time.
Most importantly, be available for any communication from the service advisor. If they have your cell phone and they have a question or need an approval for a repair, the sooner they reach you, the sooner things can move forward.
The service facility wants your experience with them to be good just as you do. With a little help from you, they'll get your vehicle back on the road and you'll have a smile on your face.
Tuffy Tire & Auto Service Homer Glen
15743 S Bell Rd
Homer Glen, Illinois 60491
708-301-8885
May 5, 2024
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You've probably had your Check Engine Light go on. Then it goes off and you figure, hey, whatever the problem was, it's gone now and I don't have to worry about it. Well, the problem may have gone away and it may not have. Your vehicle likely has one of these warning lights on the instrument pa... More
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When you turn on the air conditioning in your vehicle, you expect cool air to come out of the vents. You depend on it, especially in hot weather, but it can also be important in humid weather when you need it to help defrost your windows and windshield. The air conditioning system has a lot of p... More
