BY APPOINTMENT ONLY.
"100 years of combined experience in the automotive industry"
We Service All Makes & Models
Your Neighborhood Full Service Repair Facility
Financing Available
Fleet Service on Cars & Truck Repair
December 13, 2020
When you head to the doctor, you probably have it in your mind what you're going to say about why you don't feel good. That way your doctor can use that information to diagnose your problem. You might want to think of that same approach when you take your vehicle in for a repair.
Experts say what will help the service advisor most is for you to bring in some well-organized descriptions about your vehicle's issues. You might even want to write them down so you don't forget. Is there an unusual smell? What does it smell like? Does the problem happen first thing after starting out? If there's an odd sound you hear, is it dependent on speed? Does it change when you turn a corner?
Keep your expectations realistic. Some conditions may take a long time to diagnose and repair. If you go thinking you'll be in and out in no time, you might be disappointed when you're told there are other customers ahead of you and you may have to come back tomorrow. If you can make alternate plans to have someone pick you up and take you back when the vehicle is finished, that way you won't feel like you've wasted your time.
Most importantly, be available for any communication from the service advisor. If they have your cell phone and they have a question or need an approval for a repair, the sooner they reach you, the sooner things can move forward.
The service facility wants your experience with them to be good just as you do. With a little help from you, they'll get your vehicle back on the road and you'll have a smile on your face.
Tuffy Tire & Auto Service Homer Glen
15743 S Bell Rd
Homer Glen, Illinois 60491
708-301-8885
April 14, 2024
There's a belt that snakes through your engine. It's even named for a snake, the serpentine belt. It'll bite you when it breaks, possibly leaving you stranded. So, it's good to know a little about this snake-like belt. In early engines, there were lots of belts. They were used to convert the r... More
April 7, 2024
Today's report from Tuffy Tire & Auto Service Homer Glen is on vehicle batteries, why they die and what we can do to lengthen their life. Most of us have had a dead battery at one time or another. In fact, it would be very unusual if you hadn't. You may be surprised to learn that only 30 percent ... More
March 31, 2024
You may have heard at one time or another about something called a timing belt or timing chain in your engine. And you may know that if they fail well, let's just say that there can be some major engine damage. So obviously, we want our timing belts and chains to be in tip-top shape. One part t... More
